Privacy and Data Protection Policy
Data Collection and Types of Information
We collect various types of personal information from our visitors, which may include names, contact details, browsing history, and more. This data helps us tailor our services and enhance your experience on our website.
General Data Protection Regulation (GDPR)
We are a Data Controller of your personal information under the General Data Protection Regulation (GDPR).
- VMC Haulage needs to perform a contract with you.
- You have given VMC Haulage your explicit permission to process your data.
- Processing your personal information is necessary for VMC Haulage’s legitimate interests.
- VMC Haulage needs to comply with legal obligations.
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights. If you wish to know what Personal Information we hold about you and request its removal, please contact us. You have the following data protection rights:
- The right to access, update, or delete your information.
- The right to correct inaccuracies in your data.
- The right to object to or restrict certain data processing activities.
- The right to data portability.
- The right to withdraw your consent.
Purpose and Lawfulness
We retain personal information based on a lawful basis for processing, including fulfilling contractual obligations, complying with legal requirements, pursuing legitimate interests, or obtaining explicit consent. Information will be retained for no longer than necessary to achieve the specific purpose for which it was collected.
We collect and retain only the personal information that is relevant and necessary for the intended purpose. We avoid retaining data that is no longer required or relevant to our operations.
We establish specific retention periods for different categories of personal information. These periods are determined by considering the nature of the information, the purposes for which it is processed, and any legal or regulatory requirements that may apply.
VMC Haulage follows standard procedures for using log files. These files collect visitors’ data, including internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages and click counts. This data is not linked to personally identifiable information. We use this information to analyse trends, administer the site, track users’ movement on the website, and gather demographic information.
Cookies and Web Beacons
Third-Party Advertisers and Privacy Policies
Third-party ad servers or networks may use technologies like cookies and web beacons in their advertisements and links. These technologies measure advertising effectiveness and personalize content displayed on other websites based on your browsing activity. Please consult the respective Privacy Policies of these third-party ad servers for more detailed information, as VMC Haulage has no control over these cookies.
We prioritise children’s protection online. Parents and guardians are encouraged to participate in and monitor their children’s online activities. VMC Haulage does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided such information on our website, please contact us immediately, and we will promptly remove the data from our records.
Offline Data Collection
Data Protection Procedures
VMC Haulage ensures that all of its employees, contractors, agents, consultants, partners or other parties working on behalf of the company comply with the following when processing and / or transmitting personal data:
- All emails containing personal data must be encrypted;
- Personal data may be transmitted over secure networks only – transmission over unsecured networks is not permitted in any circumstances;
- Personal data may not be transmitted over a wireless network if there is a wired alternative that is reasonably practicable;
- Personal data contained in the body of an email, whether sent or received, should be copied from the body of that email and stored securely. The email itself should be deleted. All temporary files associated therewith should also be deleted;
- Where Personal data is to be sent by facsimile transmission the recipient should be informed in advance of the transmission and should be waiting by the fax machine to receive the data;
- Where Personal data is to be transferred in hardcopy form it should be passed directly to the recipient. Using an intermediary is not permitted;
- All hardcopies of personal data should be stored securely in a locked box, drawer, cabinet or similar;
- All electronic copies of personal data should be stored securely using passwords and suitable data encryption, where possible on a drive or server which cannot be accessed via the internet; and
All passwords used to protect personal data should be changed regularly and should not use words or phrases which can be easily guessed or otherwise compromised.
In the event of data loss or destruction
We promptly notify all relevant parties, including affected individuals, within 24 hours of discovering the loss or destruction.
We provide comprehensive details to affected parties, including an explanation of the cause or likely cause of the loss or destruction, along with our proposed actions to address the issue and prevent future occurrences.
In cases of unauthorised or accidental data loss
We promptly restore the impacted Personal Data using our established backup and disaster recovery procedures, bearing the associated costs.
These principles ensure that we manage personal information responsibly, safeguard your privacy and maintain compliance with data protection laws. Regular reviews of our data retention practices are conducted to ensure alignment with the latest legal requirements and our business needs.
If you have any questions regarding our data retention practices or wish to inquire about the specific retention period for your personal information, please feel free to contact us at firstname.lastname@example.org.